“A digital superhero” created a website platform to connect volunteers with relief needs as efforts continue in Guangfu Township, Hualien.

Recovery efforts continue in Hualien’s Guangfu Township following the recent Fata’an disaster, where people from across Taiwan are pitching in by donating money, sending supplies, or volunteering on the ground. In addition to those working in mud boots with shovels, another group of professionals has applied their skills online, creating a digital platform to match volunteers with relief needs, making aid delivery more efficient. 

The new website displays detailed grids marking what the disaster zone requires — from labor assistance to supply storage areas — allowing recovery work to proceed more smoothly. Behind the initiative is 27-year-old Dora Kuo (郭亭妍), whom locals are calling a “digital superhero.” A graduate of National Pingtung University’s Department of Biomechatronics Engineering, Kuo has been involved in programming and recently started developing nonprofit websites focused on public causes such as pet blood donations and fraud prevention.

As her uncle lives in Hualien, Kuo spent more than 30 hours during the three-day holiday building the platform, which has already attracted more than 12,000 users. She says the rapid growth demonstrates how technology can accelerate relief operations by clearly showing where human resources and supplies, including meals, shelter, or mud storage, are most needed.

Although she admits the process was exhausting, Kuo says the encouragement from her sister and the public kept her motivated. “Even if I’m tired, it’s worth it,” she notes. As Hualien’s recovery journey continues, grassroots efforts like Kuo’s online platform reflect how ordinary citizens across Taiwan are stepping up to become everyday heroes.